ROCHESTER, N.Y. — Advocates and family members rallied outside Waterview Heights Nursing Home, calling for accountability and demanding action from the Department of Health (DOH).
News10NBC’s Deanna Dewberry has covered over a dozen stories about allegations of abuse and neglect.
RELATED: Investigates: Family says grandmother was sexually assaulted at nursing home
News10NBC’s Erin Mahon was at the rally Monday afternoon, where she spoke with those affected by the alleged neglect and abuse.
Advocates urged the DOH to shut down the facility permanently.
“Very angry. That’s why I’m here today. Because we don’t understand how this place is not closed. We worry about how many more people’s grandmothers, mothers have to die before something happens,” one woman said.
In August, the Department of Health appointed a temporary manager for Waterview Heights. But family members reported seeing no improvements since then. Some said they felt they had no other options, which led to their relatives living at the facility.
One man at the rally turned his back to the crowd while speaking, symbolizing the daily experiences of many residents at Waterview Heights. Family members expressed little hope for improvement and preferred the home to close rather than wait for change.
People at the rally weren’t sure how long the temporary manager will be in place, but said they would rather see the home close than wait for change any longer.
News10NBC continues its investigation into Waterview Heights. Check out our previous stories:
- Consumer Investigation: Waterview Heights hit with Dozens of Violations
- Consumer Investigation: ‘It was absolutely disgusting’. Family member recounts her experience at Charlotte nursing home
- Consumer Investigation: Elder advocacy group calls for AG investigation of Waterview
- Consumer Investigation: Manager appointed to oversee troubled nursing home
- Reports: NY Health Dept to step in to address Waterview Heights care concerns
- Consumer Investigation: Waterview Heights employees park illegally on street due to unpaid taxes on parking lot
- Consumer Investigation: Inspection raises questions about deaths of 4 residents
- Consumer Investigation: Family says nursing home caused resident to overdose
- Consumer Investigation: Nurses reveal graphic pictures they say depict lack of care at local nursing home
- Consumer Investigation: Some of Charlotte nursing home’s land in foreclosure
- Consumer Investigation: Waterview Heights’ owner has a string of facilities with bad ratings
- News10NBC Investigation: Allegations of neglect at Waterview Heights Nursing Home
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